1. Who We Are
&black (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://andblack.coffee/, visit our café, or purchase products from us online.
2. Information We Collect We may collect different types of information from you, such as:
- Personal Data: Your name, email address, phone number, shipping address, and billing address when you create an account, place an order, or sign up for our newsletter.
- Payment Data: Your credit/debit card details, which are processed by our secure payment gateway partner. We do not store your financial details on our servers.
- Usage Data: Your IP address, browser type, the pages you visited on our website, and the time you spent. This information is collected through cookies.
- Café Data: If you visit our café, we may collect data from CCTV footage for security purposes.
3. How We Use Your Information Your information is used for the following purposes:
- To process and deliver your orders.
- To provide you with customer support.
- To improve our website and services.
- To send you emails about promotional offers, new products, and community events (only if you give us permission).
- To prevent fraud and other security threats.
4. How Information Is Shared We do not sell your personal information to any third party. We may share your information only with:
- Service Providers: Such as our delivery partners, payment processors, and marketing tools that help us run our business.
- Legal Requirements: If required by law, we may need to share your information.
5. Your Rights You have complete rights over your personal information:
- You can access or update your personal information at any time.
- You can unsubscribe from our marketing emails.
- You can request us to delete your information (subject to certain legal exceptions).
6. Contact Us If you have any questions about this Privacy Policy, you can contact us at: Email: info@andblack.coffee