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1. Who We Are

&black (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://andblack.coffee/, visit our café, or purchase products from us online.

2. Information We Collect We may collect different types of information from you, such as:

  • Personal Data: Your name, email address, phone number, shipping address, and billing address when you create an account, place an order, or sign up for our newsletter.
  • Payment Data: Your credit/debit card details, which are processed by our secure payment gateway partner. We do not store your financial details on our servers.
  • Usage Data: Your IP address, browser type, the pages you visited on our website, and the time you spent. This information is collected through cookies.
  • Café Data: If you visit our café, we may collect data from CCTV footage for security purposes.

3. How We Use Your Information Your information is used for the following purposes:

  • To process and deliver your orders.
  • To provide you with customer support.
  • To improve our website and services.
  • To send you emails about promotional offers, new products, and community events (only if you give us permission).
  • To prevent fraud and other security threats.

4. How Information Is Shared We do not sell your personal information to any third party. We may share your information only with:

  • Service Providers: Such as our delivery partners, payment processors, and marketing tools that help us run our business.
  • Legal Requirements: If required by law, we may need to share your information.

5. Your Rights You have complete rights over your personal information:

  • You can access or update your personal information at any time.
  • You can unsubscribe from our marketing emails.
  • You can request us to delete your information (subject to certain legal exceptions).

6. Contact Us If you have any questions about this Privacy Policy, you can contact us at: Email: info@andblack.coffee